DOCUMENT OUTLINE
Confidence Before Every Moment
These Terms of Use (“Terms”) form a binding agreement between you and L.C.O. Solutions Inc., a New Jersey corporation doing business as BOLDENCE™ (“BOLDENCE,” “we,” “us,” or “our”). They govern the BOLDENCE™ application, websites, and related services (collectively, the “Services”).
By creating an account, affirmatively accepting these Terms, purchasing a paid feature, or using the Services after the Terms are presented, you agree to these Terms and acknowledge that your personal information will be handled as described in our Privacy Policy. The Privacy Policy is a separate disclosure and is not intended to waive your legal privacy rights. If you do not agree, do not use the Services.
You must be at least 18 years old and legally capable of entering into a binding agreement. By using the Services, you represent that you meet these requirements. We may restrict access where required by law or where the Services are not offered.
BOLDENCE™ provides technology-assisted preparation, personal presence, and visual-presentation guidance for situations we call “Moments,” such as interviews, presentations, dates, social gatherings, weddings, and professional events.
Depending on the available feature, the Services may consider user-selected images, clothing, occasion details, stated preferences, and other information you submit to produce observations, contextual suggestions, scores, or other AI-assisted outputs. BOLDENCE™ supports your judgment; it does not replace it.
We may offer Free and Premium tiers, subscriptions, one-time Moment Packs, or other purchase options. Availability, included features, usage limits, and current prices are described in the application or at checkout and may change subject to these Terms and applicable law.
Artificial intelligence can produce incomplete, inaccurate, inconsistent, biased, or unsuitable results. Presentation, appearance, confidence, professionalism, cultural expectations, and appropriate clothing are context-dependent and may be subjective.
You must independently assess recommendations before acting on them. No result guarantees employment, interview success, a social or relationship outcome, a business result, personal confidence, or compliance with an employer’s policy, event requirements, safety rules, or dress code. You should verify important requirements directly with the relevant organization or event host.
AI-generated scores, assessments, or labels, if available, are guidance only and are not statements of personal worth or objective judgments of a person.
The Services do not provide medical, mental-health, legal, financial, human-resources, employment, or other regulated professional advice. They do not create a professional adviser-client relationship. Consult an appropriately qualified professional when necessary.
“User Content” includes images, photographs, text, Moment names and descriptions, preferences, and other content you submit. As between you and BOLDENCE™, you retain your rights in User Content.
You grant L.C.O. Solutions Inc. a non-exclusive, worldwide, royalty-free, limited license to host, copy, transmit, format, process, analyze, and otherwise use User Content only as reasonably needed to provide requested features, operate and secure the Services, deliver support, and perform the processing described in our Privacy Policy. This includes sharing necessary data with contracted service providers. This license does not transfer ownership of your User Content or authorize us to sell your private photographs.
The license ends when the relevant User Content is deleted from our controlled systems, subject to lawful retention, backup cycles, outstanding processing, and other exceptions explained in our Privacy Policy. Your Custom Moment content is not automatically published or displayed to other users.
You must have the rights, authority, and any legally required permission to submit images or information about others. Do not secretly analyze an individual, invade privacy, submit non-consensual intimate imagery, harass or exploit others, or use results for unlawful discrimination. We may remove content or restrict access to protect users and others.
Subject to these Terms and applicable law, you may use outputs generated for you for lawful personal purposes. To the extent BOLDENCE™ holds intellectual-property rights in a user-specific output, it grants you a non-exclusive license to use that output for those purposes.
Outputs may not be unique: other users can receive similar material. BOLDENCE™ does not guarantee that output qualifies for copyright protection, is free of third-party rights, or is appropriate for commercial exploitation. Nothing grants rights to our code, models, templates, system prompts, proprietary workflows, trademarks, or underlying technology.
L.C.O. Solutions Inc. and its licensors own the Services, software, visual designs, interface, workflows, proprietary prompts, databases, text, marks, and associated intellectual property, except User Content and third-party materials.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for their intended consumer purposes in compliance with these Terms. For the iOS application, this license extends to Apple-branded devices you own or control and use permitted by Apple’s applicable Usage Rules, including permitted Family Sharing or volume-purchase arrangements.
Except to the extent expressly permitted by law, you may not reproduce, sell, sublicense, distribute, scrape, reverse engineer, decompile, or commercially exploit protected portions of the Services. Mandatory statutory rights and applicable open-source licenses are unaffected.
You may not: (a) violate law or others’ rights; (b) upload material without required permission; (c) upload child sexual-abuse material, sexualized images of minors, or non-consensual intimate imagery; (d) harass, stalk, impersonate, discriminate unlawfully against, or exploit a person; (e) use the Services for employment, housing, credit, insurance, or similar consequential eligibility decisions; (f) attempt unauthorized access or compromise security; (g) introduce malicious code; (h) circumvent authentication, billing, usage limits, or rate limits; (i) automate scraping or bulk extraction without written authorization; (j) interfere with the Services; or (k) misuse content or outputs in a way that creates serious legal, privacy, safety, or security risks.
We may investigate suspected violations and take proportionate action, including removal of content, restrictions, suspension, or termination.
Certain features require a subscription or one-time purchase. Before checkout, we will disclose the applicable price, currency, billing period, renewal terms, and material conditions as required by law and the relevant marketplace.
An auto-renewing subscription renews for the period disclosed at purchase until cancelled. Apple App Store purchases are generally billed by Apple; Google Play purchases are generally billed by Google. Other payments, where supported, are handled by the payment provider shown at checkout. RevenueCat or another entitlement provider may verify purchase and subscription status without being the merchant of record.
Moment Packs, when offered, are one-time purchases rather than auto-renewing subscriptions. Purchased, unused Moment Pack entitlements are intended not to expire solely because of the passage of time, while the applicable Services, account, and supported functionality continue to be available. They are not redeemable for cash, do not confer ownership of the Services, and remain subject to lawful service changes, account termination for cause, technical limitations, and mandatory consumer rights. Specific included uses or restrictions will be disclosed at purchase. We will not describe a pack as non-expiring at checkout unless its implemented entitlement rules support that description.
Unless expressly offered, purchases are personal, non-transferable, and not for resale. Your payment provider may impose additional purchasing requirements.
Cancel auto-renewing subscriptions through the Apple, Google, or other billing account used to purchase them. Cancellation generally prevents the next renewal; paid access may continue through the end of the then-current term, subject to applicable law, provider rules, and any refund.
Deleting the app does not cancel a subscription. Account deletion and subscription cancellation are distinct actions. To do both, cancel the subscription with the billing provider and submit an account-deletion request. Our account-deletion process, including the stated 30-day grace period, is explained in the Privacy Policy.
For App Store or Google Play purchases, refunds and applicable billing disputes generally follow the relevant marketplace’s processes and rules. For direct purchases, the refund conditions shown at checkout apply; otherwise, charges may be non-refundable once the applicable paid period or service has begun, to the extent permitted by law.
Nothing in these Terms waives mandatory refund, withdrawal, cancellation, or other consumer-protection rights. Any conflict with legally required marketplace protections or local law will be resolved in favor of those non-waivable rights.
We may change prices, features, or subscription packages. Renewal price changes will take effect only with the notices, timing, and any affirmative consent required by the billing provider and applicable law. Any material decrease in an already-paid service will be handled in compliance with applicable consumer law.
The Services may rely on third parties for hosting, data storage, AI processing, authentication, subscriptions, payment processing, security, analytics, communications, and diagnostics. Third-party services may have separate terms and privacy notices.
You must comply with applicable third-party terms when using their functionality through BOLDENCE™. We are responsible for our own obligations but do not control independent third-party offerings. Nothing excludes responsibility that applicable law requires us to retain.
If you voluntarily send suggestions or product-improvement ideas, you grant us a perpetual, worldwide, non-exclusive, royalty-free permission to use that feedback to develop, operate, and improve our products without compensation. This does not transfer ownership of private photographs or other User Content merely because you use the Services.
If you voluntarily send suggestions or product-improvement ideas, you grant us a perpetual, worldwide, non-exclusive, royalty-free permission to use that feedback to develop, operate, and improve our products without compensation. This does not transfer ownership of private photographs or other User Content merely because you use the Services.
You may stop using the Services at any time. We may suspend or terminate an account when we reasonably believe there has been material misuse, fraud, a serious security risk, a violation of law, infringement of rights, or a material breach of these Terms. We will provide notice or an opportunity to respond when reasonably practicable and legally appropriate.
Termination does not automatically cancel a marketplace subscription. Terms that naturally survive, including accrued payment obligations, intellectual-property protections, applicable disclaimers, dispute terms, and lawful liability provisions, remain in effect. Personal information will be handled under our Privacy Policy.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM WARRANTIES THAT MAY LAWFULLY BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT GUIDANCE IS ALWAYS ACCURATE, COMPLETE, APPROPRIATE FOR A PARTICULAR CONTEXT, OR CAPABLE OF PRODUCING ANY PARTICULAR RESULT.
SOME JURISDICTIONS DO NOT PERMIT CERTAIN EXCLUSIONS. THESE DISCLAIMERS DO NOT AFFECT RIGHTS THAT CANNOT LAWFULLY BE WAIVED.
TO THE FULLEST EXTENT PERMITTED BY LAW, L.C.O. SOLUTIONS INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, OPPORTUNITIES, OR GOODWILL, ARISING FROM THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THESE PARTIES ARISING OUT OF THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) US $100.
NOTHING HERE LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY, STATUTORY RIGHTS, OR OTHER MATTERS TO THE EXTENT A LIMITATION IS PROHIBITED BY APPLICABLE LAW.
To the extent permitted by law, you agree to defend, indemnify, and hold harmless L.C.O. Solutions Inc. against third-party claims, damages, and reasonable expenses arising directly from your unlawful use, your material violation of these Terms, or User Content you lacked legal authority to submit. This does not require you to indemnify us for our own wrongdoing where unlawful, and we will provide reasonable notice and cooperation concerning an eligible claim.
Before commencing arbitration or ordinary court proceedings relating to the Services, the party raising a dispute must give written notice describing the claim, relevant facts, and requested relief. Send notices to legal@getboldence.com with the subject “Notice of Dispute.” We may contact you using the account contact details you provided.
Both parties will make a good-faith effort to resolve the dispute for 30 days after receipt of notice. This process does not prevent eligible small-claims actions, timely emergency injunctive relief, or steps reasonably necessary to avoid expiry of a limitations period. Mandatory legal rights remain unaffected.
PLEASE READ THIS SECTION CAREFULLY. IT MAY AFFECT YOUR RIGHT TO GO TO COURT OR HAVE A JURY TRIAL.
Except as controlled by the FAA or mandatory consumer law, the laws of New Jersey and applicable federal law govern these Terms without regard to conflict-of-laws rules. For non-arbitrable disputes, the parties submit to the appropriate courts in New Jersey and, where subject-matter jurisdiction exists, the United States District Court for the District of New Jersey, subject to applicable venue rules. Consumers retain any non-waivable right to bring a claim elsewhere or rely on the mandatory protections of their place of residence.
If you obtain the app through Apple’s App Store or Google Play, applicable marketplace rules also apply. If there is a conflict, mandatory law and non-waivable marketplace requirements control.
For Apple-distributed versions specifically: (a) these Terms are between you and L.C.O. Solutions Inc., not Apple; (b) L.C.O. Solutions Inc., not Apple, is responsible for the app and its content, maintenance, and support; (c) Apple has no maintenance or support obligation; (d) to the extent an applicable warranty is not effectively disclaimed and the app fails to meet that warranty, you may notify Apple and Apple may refund the purchase price as provided under its applicable rules, with any remaining legally required warranty obligations resting with us; (e) we, not Apple, are responsible for eligible product, regulatory, consumer-protection, and intellectual-property claims relating to the app; (f) you represent that you are not located in a U.S.-embargoed country or a country designated by the U.S. government as supporting terrorism and are not on a U.S. prohibited-or-restricted party list; and (g) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as such.
The license to use the Apple-distributed app is limited as set out in Section 10. For questions or complaints, contact BOLDENCE™ using Section 29. Nothing in this section limits non-waivable rights.
We may revise these Terms to reflect product, business, legal, or operational changes. We will post the revised version and update the “Last Updated” date. We will give appropriate notice of material changes and obtain affirmative agreement where required. Changes generally apply prospectively from their stated effective date and will not override accrued or non-waivable consumer rights.
If a provision is unenforceable, the remaining Terms remain effective to the extent allowed by law, subject to the specific rule in Section 24. Failure to enforce a provision is not a waiver. You may not transfer your account or these Terms without permission except where law provides otherwise. We may assign these Terms as part of a merger, acquisition, reorganization, or asset transfer, subject to law.
These Terms, the Privacy Policy as a separate disclosure, and applicable checkout terms constitute the relevant terms governing your use of the Services. If purchase-specific terms conflict with these Terms, the terms disclosed for that purchase control for that transaction to the extent permitted by law. Nothing creates an employment, agency, partnership, or joint-venture relationship between you and BOLDENCE™.
BOLDENCE™ is operated by L.C.O. Solutions Inc.
Legal inquiries: legal@getboldence.com
Privacy inquiries: privacy@getboldence.com
Mailing address: 300 US Highway 202 STE 5 #1070, Raritan, NJ 08869, United States
For Apple app-related claims or support, use the legal email above. Add a publicly available support telephone number to the applicable App Store custom EULA if required by Apple’s review requirements.
